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FAQs

Frequently Asked Questions

Yes. Go to our member directory after login.
On our main menu mouse over "COMMUNITY' then click on 'CHARTERED CLUBS & AFFILIATES' for more information.
Click on the CONTACT US link and fill out our inquiry form to let us know you want to volunteer!
To find your membership number simply click 'MY ACCOUNT' and login, then on left side click the 'SUBSCRIPTIONS' link. Your membership number will be listed on this page.
After login click on MY ACCOUNT, then on left side click MY SUBSCRIPTION(S), then click RENEW NOW button. If you have multiple subscriptions first you will need to click the VIEW button on the corresponding subscription, then RENEW NOW.
After login click on MY ACCOUNT, then on left side click MY SUBSCRIPTION(S), then click the VIEW button (if you have multiple subscriptions), then click the UPGRADE / DOWNGRADE button. *PLEASE NOTE: If your membership has already expired, you will need to click 'RENEW' first, complete checkout, then you will have the option to UPGRADE / DOWNGRADE as mentioned above. This will be prorated for you.
Go to 'MY ACCOUNT > ADDRESSES' after login to update your billing or shipping address.
  1. Click the 'LOGIN' link on the top right of the website.
  2. On the popup screen that comes up click 'Lost your password?' link, fill in your email address and click submit.
You will receive an email with instructions.
The easiest way is via our website.
  1. Click 'MY ACCOUNT' on top right of our website.
  2. Login.
  3. On the 'MY ACCOUNT' page there is a left column menu that shows. Click on 'MY SUBSCRIPTION' for options.
  4. During checkout you can also opt to select the "auto-renew" feature.
Absolutely. Once a membership number has been assigned to someone, it is never reassigned to anyone else.
You should have received an email with your rally ticket information and additional details about the rally. If you did not receive that email for any reason follow these steps:
  1. Check your email spam / bulk folder to see if it went into there. GMAIL account users will typically find these emails in the "promotions" folder.
  2. If you did not receive the email, contact us via our inquiry form to report this and we will resend you the email.
We are currently updating this feature.
On our main menu mouse over “COMMUNITY’ then click on ‘CHARTERED CLUBS & AFFILIATES’ for more information.
Contact us via our contact inquiry form and we will gladly send you a new copy upon confirming your membership is active.
Click on the MEMBERSHIP page for details.
Typically we open preregistration for our annually rally around February.