After 12 months of hours of conversations with folks from Autocom and a local electronic/audio expert shop, and excessive/ridiculous dollars and troubleshooting attempts, my brand new Autocom refuses to pipe my escort (and zumo) into my earplugs. Autocom is profoundly disinterested in my troubles, but is quick to deny their warranty. Any idea of a company that stands behind their products?
Is Autocom the problem or is it their rep Top Gear? The owner of Autocom (UK) is active over on the BMWST forum (TOM B).
Not sure: I think (hope) it’s probably some trivial thing that I can’t find or figure out. The folks at TopGear have been singularly unhelpful and uncaring.
Hmm. I had to work with them a number of years ago with some issues and I have to say they were pretty knowledgeable. We disagreed on some technical points but they were competent and helped as much as they could (within reason I guess).
At the time when all of this was going on, TopGear was probably in jeopardy of losing their status as the importer of the product. Now it is being imported by MID (McGuire Importing and Distributing) and everything is back to the quality you would expect.
Check us out: [URL=”http://www.autocomdirect.com”]http://www.autocomdirect.com[/URL]
Arizona Autocom representative and BMWRA member!!!
Lisa, I was about to suggest that the questioner seek you out, and, suddenly, there you are!
Ah, this thread is 2 years old…
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